FAQ's

What does "organic" mean in the context of Spice Root's culinary products?

 

At Spice Root, we promote traditional organic farming practices, which means our products are grown without pesticides, herbicides, or genetically modified organisms (GMOs). We prioritise soil health, sustainability, bio-diversity and earth-positive farming practises.

 

Are Spice Root's products certified organic?

 

Yes, Spice Root products are certified organic by Soil Association (UK) and SKAL Bio (NL). All our products are processed and packed at our EU-certified facility by trained professionals,

 

Where are Spice Root's organic ingredients sourced from?

 

We are a UK and EU based organic food company with roots in India. Spice Root works with organic farming communities and sustainable agri-suppliers in India and Sri Lanka. We partner with sustainable agri-practitioners to ethically source organic products.

 

How does Spice Root ensure the quality control of its products?

 

We employ rigorous quality control measures, including proper storage and packaging, to ensure that our products remain fresh and retain their natural flavours. All our products are processed and packed at our EU-certified facility by trained professionals, with strict adherence to food standards and health & safety guidelines, ensuring all nutritional goodness is retained.

 

Can I recycle your packaging?

 

Yes, our packaging is designed with sustainability in mind. Most of our packaging materials are recyclable, and we encourage customers to recycle responsibly.

 

What steps do you take to reduce your environmental impact?

 

We work directly with farming communities and sustainable agriculturists. This allows us to maintain quality control and consistency while minimising the impact of a multi-node supply chain. We avoid homogenous farming wherever possible and always prefer bio-diverse regions for organic procurement.

 

How can I purchase your products?

 

You can conveniently order products from our website for home delivery. Check our products here https://www.spice-root.com/collections

 

Do you offer any recipes or cooking tips using your products?

 

Yes, we provide a variety of delicious recipes and cooking tips on our website's Blog page to help you make the most of our organic culinary products. Check them here https://www.spice-root.com/blogs/blog

 

What is your Shipping policy?

 

We want you to be satisfied with your purchase. Please refer to our shipping policy page on our website for detailed information. Check it here https://www.spice-root.com/pages/shipping-policy

 

Can I contact you for more information or customer support?

 

Absolutely! We have a dedicated customer support team ready to assist you. You can find our contact information here https://www.spice-root.com/pages/contact, and we're always happy to help with any inquiries.